Branch Experience Index
Every branch scored against the competitors nearby.
Branch benchmarking
TelecomCoffee and cafés
Digital Experience Index
App experience benchmarking in Saudi Arabia
Every release changes how customers rate your app. See what changed, and why.
Built from public data. Nothing to integrate.What it is
Digital Experience Index is app experience benchmarking for brands in Saudi Arabia. It reads public app store ratings and reviews daily, ties each to the app version and customer journey it describes, and compares your app with every competitor's on the same journeys.
What you get
Version ratings
How each release moved your rating.
Rival ranking
Your app against competitor apps, journey by journey.
Journey issues
Which journeys customers say are failing.
Reply queue
Negative reviews still waiting for a response.
Get your market briefingGet your market briefing
What it reads
App StoreGoogle PlayVersion and dateArabic and English
Available for
Telecom
Operators, stores, apps and offers.
Open industry pageCoffee and cafés
Chains, branches, apps and menus.
Open industry pageMore industries coming soon
BankingRetailPharmacyAutomotive
Questions, answered
How is a review tied to an app release?
Store reviews carry the app version they were written on, which anchors each reading.
Does Digital Experience Index replace in-app analytics?
No. Analytics show what users did. Reviews show what they said about it, and about rival apps.
Which industries is Digital Experience Index available for?
Telecom and coffee today, from self-care apps to ordering and loyalty apps. Other industries are coming soon.