Product Pulse Coming soon

Menu performance analysis for coffee chains

Customers tell you which drink they come back for, and what they wish you sold.

Built from public data. Nothing to integrate.
Customers tell you which drink they come back for, and what they wish you sold.

What it is

Product Pulse is menu performance analysis for coffee chains. It will score every menu item mentioned in reviews across 14 brands on taste, consistency, size and value, showing your hero products, the branches where an item slips, and the products customers want that you don't offer.

What you get

Menu scorecard
Every item scored from what customers say.

Hero products
The items customers name as their reason to visit.

Consistency map
Where the same item is made well, and where it slips.

Missing menu
What customers ask for, or praise at rivals, that you lack.

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How it works

01

Match

Product mentions matched to menu items.

02

Score

Each item rated on taste, consistency and value.

03

Compare

Items compared across branches and rivals.

What it reads

Product mentions in reviews14 coffee brandsBranch and cityLimited-time offersArabic and English

Why it matters

Sales show what sold. Reviews show why, and what never sold because it wasn't on the menu.

Who it's for

Menu development

Keep, fix, launch or retire with evidence.

Operations and training

Find branches where a favourite item slips.

Marketing

Promote the items customers already love.

Questions, answered

When will Product Pulse be available?
Product Pulse is in development. Register interest to hear when it launches.
How is Product Pulse different from sales data?
Sales show what was bought. Product Pulse will show what customers thought of it, and what they wanted but couldn't find.
Will it show which branch makes an item best?
Yes, where there are enough mentions to compare fairly. Low-volume items will be marked, not ranked.
Will it cover limited-time offers?
Yes. Each offer will be read during its run and after it ends.

New to Verbatim

Get your market briefing

Register and we will send you a snapshot of what your market is saying — the patterns, the signals, and what they mean for your business. You will also receive platform launch updates.

Get your market briefing

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Access your dashboard, intelligence reports, and signals as they drop. Your market doesn't wait — neither should you.